Frequently Asked Questions

  • High-end, durable choices: thick-veneer engineered hardwood, wide-plank solid hardwood (oak, walnut, hickory), large-format rectified porcelain, and premium natural stone (honed marble, limestone) sealed for protection. Engineered hardwood resists moisture and handles radiant heat; solid hardwood lasts and can be refinished; porcelain and stone suit high-traffic or wet areas. Use finishes and maintenance tailored to each material.

  • Start with thorough subfloor prep (leveling, moisture test, correct underlayment), acclimate materials, and use consistent plank sizes, grout colors, and matching trims. Have skilled installers plan layout—align with sight lines, avoid short-end joints, and hide expansion gaps. Use custom thresholds where materials meet. Install on-site mockups to confirm the look before full installation.

  • Maintenance varies by material: hardwood needs regular sweeping, gentle cleaner approved by the manufacturer, and occasional refinishing; porcelain and stone need routine cleaning and grout/sealant care; luxury vinyl needs nonabrasive cleaners and protection from heavy point loads. Ask contractors for manufacturer warranties and an installation workmanship warranty (commonly 1–10 years). Confirm which actions (e.g., improper cleaning, moisture) void warranties and get written care instructions and the warranty before installation.