Last Updated: [Insert Date, e.g., December 30, 2024]

At Piso Project (“we,” “us,” or “our”), accessible from https://www.pisoproject.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Piso Project and how we use it.

1. Information We Collect

If you contact us directly or use our project inquiry forms, we may receive additional information about you such as:

Contact Information: Name, email address, phone number, and mailing address.
Project Details: Information regarding your flooring or stone needs, property location, and design preferences.
Communication Content: The contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website and services.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails or text messages regarding project estimates and scheduling.
Find and prevent fraud.

3. Log Files

Piso Project follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, Piso Project uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Services (WhatsApp & Analytics)

We may use third-party service providers to facilitate our services:

WhatsApp: We provide links to start a WhatsApp chat with our specialists. Please note that WhatsApp has its own privacy policy regarding the data you share on their platform.
Analytics: We may use Google Analytics or similar tools to monitor website traffic and user behavior.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data. (Piso Project does not sell your personal data).

7. GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Children's Information

Piso Project does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.